Cancellation policy

Cancellation policy is subject to Israeli consumer protection laws.

For internet sales there is a 14-day cancellation period from the time the transaction took place. In the case that the transaction was for an event taking place at a specific time, there is a condition that cancellation must take place no later than 7 workdays before the event happens.

You might be entitled to other benefits according to your age group and status.

Courses taken by client before processing his cancellation will be charged individually, at a non-member rate according to the conditions and the set price of that individual product.

In addition, we will charge a 100 shekel cancellation fee or 5% of the original sales price, whichever one is lower.

After 14 days, there is no cancellation, however we will take into account extraneous situations according to our discretion.

In all instances, the credit card company's transaction fee will be subtracted from the refund.

For a full list of cancellation policies according to israeli law please refer to the "Kol Zchut" website:  VIEW HERE
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